Job Category: Admin
Job Type: Full Time
Job Location: Dubai
Duties & Responsibilities
- Design, develop, and update comprehensive training programs that cover both general banking practices and specific modules on Islamic banking and finance.
- Customize training materials to meet the unique needs of various departments, including frontline staff, customer service teams, and operational units.
- Conduct in-person and virtual training sessions, focusing on key banking functions, product knowledge, regulatory requirements, and Islamic banking principles.
- Deliver specialized training on Islamic financial products, such as Murabaha, Mudarabah, Ijarah, and Takaful, ensuring employees have a solid understanding of Sharia-compliant operations.
- Assess training needs by working with department heads to identify skills gaps and create targeted training programs to address them.
- Provide continuous learning opportunities for employees through refresher courses and updates on new Islamic banking products and regulations.
- Develop evaluation methods (e.g., tests, quizzes, and practical assessments) to measure trainees’ understanding and application of both general and Islamic banking concepts.
- Gather feedback from participants and department heads to improve training programs and delivery techniques.
- Compliance & Regulatory Training:
- Ensure that all training programs adhere to the latest banking regulations and Islamic finance laws.
- Collaborate with the compliance department to incorporate regulatory updates into training materials.
- Documentation & Reporting:
- Maintain accurate records of all training sessions, attendance, and assessment results.
- Report on the effectiveness of training programs to management and suggest improvements.
Job Requirements
- Bachelor’s degree in Banking (Islamic Banking), Finance, Human Resources, or a related field.
- Certification or formal education in Islamic banking.
- Minimum 3-5 years of experience in a similar training role within the banking sector.
- Strong understanding of Islamic banking principles and products.
- Excellent communication and presentation skills.
- Ability to simplify complex concepts, particularly in Islamic finance.
- Strong organizational skills with attention to detail.
- Proficiency in both traditional and modern training methodologies.